Terms of Service

_Last updated: 19 August 2026.

1. Who we are & acceptance

SnakeGOO is operated by LOONY COLLIDER (U) LTD, These Terms govern your use of the SnakeGOO app and services. By creating an account or playing, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. Eligibility

You must be at least 21 years old and legally permitted to take part in skill-based real-money gaming in your location. You confirm you are not on any self-exclusion or regulator prohibition list. We may request identity verification (KYC) at any time and may restrict access from jurisdictions where the service is not permitted.

3. Your account

You may hold one account, registered with accurate details. You are responsible for keeping your password and device secure and for all activity under your account. Your registered phone number is the only number to which withdrawals are paid and cannot be changed without verified support intervention. Notify us immediately of any unauthorised access.

4. How the game works

SnakeGOO is a skill based platform. You choose a stake and play a run. Your run is matched against another player's completed run in the same stake tier. The higher score wins. Scores are computed on our servers by deterministically replaying your recorded inputs — your device never determines the result. The server score is final for settlement.

4a. Ludo tables

Ludo works differently from Snake and Flappy: it is a live game played on one shared board, by two to four players at the same time.

Entry fee and pot. The host sets the entry fee, within the limits shown in the app. Every seat pays the same fee, and it is placed in escrow the moment you sit down. The pot is the entry fee multiplied by the number of seats. The winner receives the whole pot minus the platform fee; every other player's entry fee is forfeit. There is no second prize and no draw.

The dice and the rules are ours, not your device's. Your app cannot roll a die, decide which move is legal, or declare a winner — it asks our servers and draws the answer. Every roll is drawn from a sequence fixed in secret when the table was created, and each seat has its own stream within it, so no player can see or predict another player's dice and no seat is favoured over another. Every roll and move is recorded and can be replayed if a result is disputed.

How a game is played. Only a six releases a piece from your house, and while all four of your pieces are still there you get three rolls in a turn to find one. Rolling a six, sending an opponent's piece home, or bringing one of your own home each earn another roll; three sixes in a row forfeits the turn. Landing on an opponent's piece anywhere on the shared track sends that piece back to its house, where it again needs a six to come out — there are no safe squares. Two of your own pieces on the same square form a block that no other player may pass or land on. Bringing a piece home requires an exact roll. The first player to bring all four pieces home wins the pot.

Turn clock. Each turn has a time limit, shown on screen. If you do not play your roll in time, the turn passes to the next player — you lose the move, not the roll and not your seat. Miss several turns in a row and your pieces will be played automatically so the other players are not left waiting; you remain in the game and can still win.

Leaving and disconnection. You may leave a table, and be refunded in full, at any time before the game starts. Once play begins you cannot leave: the other players have committed their money to a game that must be able to finish. If you disconnect, close the app, or stop responding, your seat continues to be played automatically and the result stands. Disconnecting does not refund your entry fee and is not a way to withdraw from a game in progress. The sole exception is a table abandoned before any player has moved a piece out of their home: with no game to abandon, that table is cancelled and every entry fee is refunded.

Tables that never fill. A table that no one joins within the waiting period shown in the app is cancelled automatically and every entry fee refunded. You may sit at only one Ludo table at a time.

5. Stakes, escrow & payouts

When you commit to a run, your stake is moved into escrow. When a match settles, the winner receives the combined stakes minus the platform fee; the loser's stake is forfeit. Settlement is a single, atomic transaction recorded in your wallet ledger. A draw refunds both players. All balances are reconstructable from the ledger for audit.

6. Fees

A platform fee (rake) is deducted from each settled match, and top-up and withdrawal fees apply as shown on-screen before you confirm. Current rates are displayed in the app and may be updated; the rate shown at the time of a transaction is the rate that applies.

7. Deposits & withdrawals

Deposits and withdrawals are processed by our mobile-money provider [Relworx / provider]. Minimums, and any limits, are shown in the app. Deposits credit your wallet once the provider confirms them. Withdrawals are paid only to your registered number. We may hold, review, or decline a transaction where required for fraud prevention, verification, or legal compliance.

8. Fair play & anti-cheat

You may not use bots, scripts, automation, modified clients, or exploit bugs. All runs are validated by server replay and retained for audit and dispute resolution. We may void results, withhold payouts, and suspend accounts involved in cheating.

9. Refunds & expiry

If your open challenge is not matched within 24 hours, your stake is automatically refunded. Backing out before you play refunds your stake. Fees on completed transactions are non-refundable except where required by law.

For Ludo, the refund rules in section 4a apply: a full refund before the game starts or if the table never fills, and no refund once play has begun.

10. Prohibited conduct

You may not create multiple accounts, collude, arrange match outcomes, launder funds, or use the service for any unlawful purpose. Repeated settlements between the same accounts and other collusion signals are monitored and may lead to forfeiture and suspension.

11. Responsible play

Only stake what you can afford to lose. Support tools such as deposit limits and self-exclusion are available on request through the help centre. If your play is ever affecting your wellbeing or finances, please seek help from local support resource.

12. Suspension & termination

We may suspend or close an account for breach of these Terms, suspected fraud, or legal/regulatory reasons. On lawful closure, verified remaining balance (less any amounts owed or withheld for investigation) is returned to your registered number.

13. Liability & disputes

The service is provided "as is". To the extent permitted by law, we are not liable for indirect or consequential loss. These Terms are governed by the laws of Uganda, and disputes are subject to [dispute process / courts]. Match disputes are resolved using our server-side replay and ledger records.

14. Changes & contact

We may update these Terms; material changes will be notified in the app. Continued use means acceptance. Questions? Contact support via the in-app help centre.